Terms and Conditions In consideration of the mutually binding agreement set forth herein and for other good and valuable consideration, the parties agree to the following terms and conditions:
Refund and Cancellation Policy
The Redline Marketing Co, LLC is a 5-Star Reputation Marketing service oriented business and due to the nature of our online business, we provide a no questions asked “forty-eight-hour” money back guarantee. Refunds requested outside of the forty-eight-hour period may be granted if you fall within one of the six allowable refund and cancellation guidelines outline below.
- The Redline Marketing Co, LLC will refund you in full if our products, services, and training have not been released and or accessed by you from the time of your purchase.
- In the event that incorrect information was provided by you about your experience, success, track record or financial viability to make all on-going monthly and associated deposits, The Redline Marketing Co, LLC may refund partial amounts or full amounts in the case that our services have commenced and been completed according to our Terms and Conditions.
- If you choose not to partner with The Redline Marketing Co, LLC, you can contact us to request a refund within 48 hours of making your initial and first month's deposit. The Redline Marketing Co, LLC will review your request and deduct proportionally and refund you accordingly to services and products provided.
- If you apply for a specific product or service and this product or service is no longer available, then The Redline Marketing Co, LLC will issue you a full refund within 3 business days.
- If you sign up for a monthly service and request the service to be cancelled, you must notify The Redline Marketing Co, LLC at 14 business days prior to the next billing period. Your account will no longer be rebilled starting 7 business days following your notification.
- If you request a refund or cancellation within the time period stated in this policy and your account has still been charged, you agree to contact The Redline Marketing Co, LLC and notify us of the incorrect charge. The Redline Marketing Co, LLC will issue you a full refund.
*If you choose not to continue using any of The Redline Marketing Co, LLC services and wish to cancel or have any questions, comments or concerns about our refund and cancellation policy, you may contact us at 480.376.7366 or email at firstname.lastname@example.org. Be sure to include your full name, company name, phone number, email and the service you want cancelled. Include "CANCEL ORDER" in the subject line. *All refunds and cancellation requests must be made in writing. Your request will not be considered valid unless and until you receive confirmation from our billing department. The confirmation email or number given by the billing department of The Redline Marketing Co, LLC will act as a proof of the cancellation of service.
*The Redline Marketing Co, LLC reserves the right to modify any provisions of the refund and cancellation policy without any notice.
Fraudulent disputes and chargeback policy
Most sales and transactions run smoothly through the system; they are processed, posted, and paid for with very few problems. However, there are times when a card issuer may require additional information about a transaction and/or need to return a disputed transaction. As a business with a strong commitment to customer satisfaction it is our goal to resolve chargebacks and investigate fraudulent disputes in a timely and efficient manner. Therefore, we adopt strong legal measures to protect our online business and help the online community, including credit card processors, banks and other institutions combat repeat offenders.
The Redline Marketing Co, LLC offers innovative marketing, design, reputation, and consulting products and services as well exceptional customer support. Nevertheless, you and you alone are responsible for the continued results of a positive online reputation.
If you, our client or customer, do not take advantage of our refund policy and unilaterally place a charge reversal request (chargeback) with your credit card company or any third parties including PayPal, on purpose or by mistake, for your initial deposit or any monthly security deposit that you've placed, and that has already been received, there will be a $150 USD research fee charged to your account to cover investigative expenses to prove that you did authorize each deposit and agreed to all the terms and conditions set forth herein. By filling out your online application under these Terms and Conditions you agree to pay the $97 initial security deposit and the $197 monthly deposit.
Post-dispute collection and reporting policy
In the event that you win the charge back with your credit card company and we have provided all products and services according to the Terms and Conditions or if we believe a fraudulent dispute has not been resolved fairly through the financial intermediaries that partake in the transaction, we will exercise our right to attempt to recover the fraudulently disputed charges plus any additional costs incurred in the recovery process via a third-party collection agency and your account will be reported to all credit bureaus as a delinquent collection account. This may severely damage your credit rating for at least the next seven (7) years. At this point, we will no longer accept a settlement for the debt and will only accept payment in full. In addition to this, The Redline Marketing Co, LLC will follow the customary practice in dealing with criminal fraud, of filing a report with your local police or sheriff's department, and filing a mail fraud complaint with the relevant authorities such as the United States Postal Inspection Service.
The Redline Marketing Co, LLC considers charge reversal attempts to be frivolous and unwarranted fraud if one of the items below is true:
- You have made no reasonable effort to work with us to resolve any problems you may encounter.
- You have not allowed a sufficient amount of time for us to research the history of your account and to respond to an inquiry (normally we respond to support inquiries the same day but that depends on time zones and other circumstances).
- You have not taken advantage of our refund policy and seek to reverse the transaction and obtain a refund outside of the agreed terms and conditions.
All chargebacks not only take time away from our usual and customary matters of conducting normal business, but it also cost us money. You agree to reimburse us or any representative we may appoint for any legal expenses that may incur. If any provision of this Agreement is deemed illegal, invalid, or unenforceable, the remaining provisions shall remain in full force and effect. The waiver of a breach hereunder does not waive any other or subsequent breach.
The Redline Marketing Co, LLC will provide one of its flagship products and or services such as online marketing, social media, reputation marketing, video production, graphic design, web development, mobile applications and or training. Upon services being rendered it is the sole responsibility of the client or customer to provide The Redline Marketing Co, LLC LLC with any and all information required by his or her state, local governing board, agency, and/or brokerage to be included on marketing collateral upon the completion of the initial application.
- Fees and Commissions
The parties agree to the financial terms as set forth below. The Redline Marketing Co, LLC will maintain credit and debit card information in the strictest confidence and will, at the client or customers option, destroy the information upon termination of the Terms and Conditions.
a. Deposits: Upon execution of the Terms and Conditions, the client or customer will supply a one-time provisional security deposit to The Redline Marketing Co, LLC in the amount of $97.00 for administrative costs, client services, and royalties. Upon review of the application and confirmation by The Redline Marketing Co, LLC the client or customer will immediately supply the first Monthly Deposit (the "Monthly Deposit"). All fees automatically renew monthly until termination of this agreement pursuant to Section 4 herein. Fees are assessed depending on the program the user has selected or on the availability of the service offering at the following rates:
b. Monthly Deposit $197 Monthly: The client or customer will be provided: (2) video review commercials per month, will be accepted into our Elite Reputation Marketing Mastermind Group, and will become eligible for our Level 2 Reputation Marketing Services.
- Terms and Termination
Terms and Conditions are in effect from the date of its execution (the "Minimum Term") and continue in effect until terminated by either party pursuant to the terms of this section. All cancellations must be submitted to The Redline Marketing Co, LLC by certified U.S. Mail, electronic mail (emails) to email@example.com, or personal delivery to The Redline Marketing Co, LLC's address of record. In the event that the client or customer terminates the Terms and Conditions, The Redline Marketing Co, LLC has the right to recover all applicable fees due under the Terms and Conditions notwithstanding the termination of the Terms and Conditions.
The Redline Marketing Co, LLC reserves the right to modify, add, delete, change or update any component or all components of services at The Redline Marketing Co, LLC's sole discretion.
- Independent Contractors
The parties are wholly independent contractors and neither party is an agent, employee, representative, partner, owner, member or joint venture of the other party. Nothing contained in the Terms and Conditions, and no action or inaction undertaken in furtherance of the Terms and Conditions, should be construed as creating an agency relationship between the parties for any purpose.
The client or customer will pay all taxes and fees arising out of or related to any profit that the client or customer acquires through sales, including, but not limited to, federal and state income taxes, unemployment taxes, social security taxes, and licensing fees.
- Warranties and Responsibilities
Each party makes the representations and warranties to the other party as set forth below.
- Representations and Warranties
The Redline Marketing Co, LLC represents that its services are The Redline Marketing Co, LLC's good faith and best efforts to be in compliance with federal and applicable state law. The Redline Marketing Co, LLC cannot warrant that all information is current or effective in every situation. The client or customer should consult with independent counsel about compliance with current federal and state laws and regulations.
- Client or Customer Representations and Warranties
The client or customer represents and warrants that he or she is licensed or a registered business in accordance with applicable State law. The client or customer represents and warrants that he or she intends to use services solely for the purpose of good intent.
The client or customer will defend, indemnify, and hold The Redline Marketing Co, LLC and its directors, officers, members, affiliates, subcontractors, employees, successors, and assigns harmless from and against any and all claims, proceedings, actions, judicial proceedings, administrative hearings, arbitrations, mediations, quasi-judicial proceedings, demands, liabilities, damages, fines, court costs, expenses, and attorneys' fees of any nature whatsoever, whether contingent or accrued ("Claims"), arising out of or in connection with the products or services provided by The Redline Marketing Co, LLC and its directors, officers, members, affiliates, subcontractors, employees, successors, and assigns. The Redline Marketing Co, LLC reserves the right to control its own defense, including, but without limitation, the right to select its own defense counsel. This indemnification and hold harmless clause should be construed to indemnify The Company to the maximum amount permitted under applicable federal and state laws.
Confidential information shall include any and all information, processes, platforms, marketing tools and strategies, leads, and any service(s) or products that the client or customer receives from The Redline Marketing Co, LLC that is not in the public domain. The client or customer shall not divulge confidential information to anyone other than its employee's associates, agency brokerage and will limit the information provided to them. The client or customer agrees to inform each said employee, associate, agent or broker to whom confidential information is communicated of the obligation herein contained. Although confidential information may be in the public domain that, in and of itself, does not constitute an exception to this confidentiality agreement if the aforesaid is used in combination with other confidential information that is not in the public domain.
- Entire Agreement; Amendment
The Terms and Conditions contain the entire understanding of the parties and supersede all prior agreements and understandings between the parties on the subject matter of the Terms and Conditions. The parties agree there is no ambiguity herein. Each party acknowledges that it has had the opportunity to consult with independent counsel.
- Governing Law; Jurisdiction; Venue
The law of the State of Arizona shall apply to the Terms and Conditions and its construction. To the extent any provision or clause in the Terms and Conditions is prohibited by any law or is deemed unenforceable, such prohibition or unenforceability shall not invalidate any of the remaining clauses or provisions hereof. The parties agree that the acceptance and locus of the contract is Maricopa County, Chandler, Arizona. As to any dispute of any type between the parties, the parties agree and consent to the jurisdiction of the Maricopa County Court, Chandler, Maricopa County, Arizona and each party specifically waives any defense of jurisdiction.
- Successors and Assigns
Provisions of the Terms and Conditions shall extend to, bind, and inure to the benefit of the parties and their respective representatives, heirs, successors, and assigns. No party may assign its rights or obligations under the Terms and Conditions without the consent of the other parties, which may be withheld at the discretion of non-assigning party.
- Attorneys' Fees and Costs
Should The Redline Marketing Co, LLC employ counsel to enforce the Terms and Conditions, then The Redline Marketing Co, LLC shall be entitled to attorney fees, costs and expenses associated with said enforcement.